AnyWare is committed to delivering a high-quality, reliable, secure, and trustworthy Software-as-a-Service (SaaS) platform. We achieve this by integrating the principles of continuous improvement from ISO 9001 with a robust information security management system aligned with ISO 27001. Our dedication ensures our customers’ expectations for functionality, performance, security, and data privacy are consistently met and exceeded.

Our Mission
Our mission is to be the Digital Toolbox for Digital Transformation for every organisation that maintains assets.

Our Vision
Our Vision is that with less people more complex work needs to be done, we believe we can realize this by the Digital Transformation To achieve our mission and vision, we commit ourselves to the following principles:

• Customer Focus: We prioritize understanding and exceeding our customers’ needs for functionality, performance, security, data privacy, and user experience.
• Leadership: Our management team fosters a collaborative environment where innovation, quality, and information security are paramount.
• Employee Engagement: We empower our employees through training and development, ensuring they possess the expertise to deliver a superior, secure SaaS platform.
• Process Approach: We implement and continuously refine well-defined development, deployment, maintenance, and information security management processes.
• Data-Driven Decisions: We utilize data and analytics to monitor platform performance, identify areas for improvement, and measure customer satisfaction while safeguarding sensitive information.
• Continuous Improvement: We actively seek feedback, embrace innovation, and strive for ongoing enhancements to our SaaS platform, quality management system, and information security posture.

 

We implement these principles by:

• Developing and maintaining a robust quality management system aligned with ISO 9001 standards and an information security management system aligned with ISO 27001.
  Regularly conducting security audits, penetration testing, and vulnerability assessments to ensure platform and data security.
  Implementing a rigorous software development lifecycle (SDLC) with built-in quality checks and security considerations.
• Monitoring key performance indicators (KPIs) related to platform uptime, functionality, user experience, and information security metrics.
• Gathering and analyzing customer feedback to identify areas for improvement in quality and security.
• Providing exceptional customer support to address inquiries, resolve issues promptly, and handle data privacy concerns with transparency.

 

We expect our employees to:

• Uphold this quality and information security policy statement in their daily work.
• Prioritize delivering a high-quality, reliable, and secure SaaS platform.
• Proactively identify and report potential security issues or quality concerns.
• Continuously learn and improve their skills to further enhance our SaaS platform, quality management system, and information security posture.
• Adhere to all company security policies and procedures to safeguard sensitive information.

 

AnyWare B.V.
01-01-2024